A Brush With Imagination- selling handcrafted cards and gifts, murals and more!

A BRUSH WITH IMAGINATION

because everyone could use a little more whimsy!

FAQs

Ordering & Payments

Orders for in-stock merchandise are accepted through our Shopping Cart. Custom orders are accepted through email or by phone.

Payment methods accepted are: Paypal, Money order or Cashier's Check.

Orders paid for by Money Order or Cashier's Check will be held until bank confirmation of clearance of funds.

For Money Order or Cashier's Check payments, please make payable and mail to:
Cyndi Browning
c/o A Brush With Imagination
2310 Ferndale Dr.
Decatur, GA 30030

Shipping

Shipping charges apply to all orders shipped within the US. We ship UPS standard ground in most cases. We can ship UPS third day, second day or Next day Air if requested in Special Instructions during the checkout process. UPS shipping charge will be calculated after we receive your order. We charge only what UPS charges us and will contact you via email with the exact total that will be due before your order can be shipped. We don't know what "handling" is, so we don't charge for it!

Canada: Please email with the items you would like to order and your complete shipping address for a quote on shipping. * Please note: all shipments to Canada are subject to duties and fees payable when you take possession of your package. A Brush With Imagination has no control over these fees and does not know the amount of fees that will be charged. If you refuse your package, you will be charged the costs that we must pay our shipper in order to have the package returned to us. These costs can be in excess of $100 or more. For more information on duties and fees, please contact the Canada Border Services Agency at 1-800-461-9999 (toll free) from within Canada.

We do not currently ship to international addresses.

All items are handmade by our resident artist, not mass produced. If the item is in stock, it will be shipped out within 2 business days after bank confirmation of payment (excluding holidays). If the item is not in stock and must be created, you will be notified by email with an estimated delivery date.

Packaging

We are committed to doing all we can to protect and preserve the Earth's resources, now and for future generations. We use Earth-friendly, non-toxic paints in our products, and we use recycled paper whenever available. In addition, we use recycled and biodegradable or recyclable packaging as opposed to foam packaging. We encourage you to recycle all packaging on your end when you receive your gifts.

Recycling Fast Facts
* Today, more than 50% of the paper used in the US is recovered for recycling. That's 342 pounds for every person.
Also weighing in at 342 pounds: an adult black bear.
* Want to recycle a billion paper bags? Easy! The job would be done in a year if each American family added one paper bag to their recycling each week.
* Every day American businesses use enough paper to circle the globe 20 times!
* Every ton of paper recovered for recycling saves 3.3 cubic yards of landfill space.

Tread lightly on this planet as you pass through- remember, we are just borrowing it from our children!

Customer Satisfaction and Return Policy

We want you to love your products from A Brush With Imagination. Satisfaction is guaranteed. If you decide you don't like the item you bought, return it within 30 days and you will receive a credit which can be used at A Brush With Imagination. Our feelings will be hurt, but we'll get over it!
(You are resonsible for return shipping)

Please note, your hand-crafted items are unique, and made just for you when you order them. Therefore, slight size and color variations may exist between the catalog picture and the product you receive.

All items are individually inspected and hand packed to ensure no damaged items leave our shop. If your order is damaged in shipment, please contact us within 48 hours via email or by phone.

Please note, there are no credits or exchanges on sale items or special orders.

To return your item, please re-pack in the original packaging (if possible) and ensure that all items returned are in new condition, free of creases, odor, pet hair, etc. Then, include a note with your name, address, and reason for return. Send your return to us via the carrier of your choice. The return shipping address is:

A Brush With Imagination
2310 Ferndale Dr.
Decatur, GA 30030

Contact Us & Mailing List

We love to hear from customers! Our customers mean everything to us- so if you have questions or comments about our products or custom work, please email us. We'll answer you promptly, generally by email, but by phone if more details are needed.

Periodically we send email information to our current customers to let them know about new products we are offering, and sales and specials. If you would like to be added to our mailing list, please email us and include in the subject line, "Add me to your mailing list". Please note, we do not like junk mail any more than you do. We do not sell our mailing list to anyone. If, at any time, you want to be removed from the list, just email us and we'll gladly take care of it!

Our email is: cyndi@abrushwithimagination.com

Our phone number is: 770-601-4110